Sam Vincent

Chief Operating Officer

Sam Vincent is the COO of Gray Street Solutions, known for training people to become high performers and leaving an impact in his wake.

Sam Vincent is a technology enthusiast and scholar who has been tinkering with hardware and software from before the dawn of the internet. With a knack for discovering creative, yet efficient solutions to complex problems, Sam brings over 10 years of experience at the forefront of email marketing and marketing automation.

In 2015 Sam joined SharpSpring, becoming an expert in the Automation side of the Marketing Automation platform – Sam’s organizational and technical prowess brought clarity to multidisciplinary teams in support of SharpSpring’s Client Services, Account Management, Technical Support and the Onboarding Teams.

Following the closure of SharpSpring’s South African office, Sam went on to consult with SharpSpring Agencies, later joining FunnelBud – a Marketing Services and SharpSpring agency based in Sweden. Over the span of 4 years, Sam grew the bootstrapped startup from a sole-proprietorship to the most successful SharpSpring partner agency in Sweden with 13 full-time staff and over 60 happy clients.

Sam joined Gray Street Solutions in 2022 as their Chief Operating Officer (COO) to expand GSS’ Marketing Automation service offerings, improve internal processes and streamline service delivery. Sam plays a key role in agency strategy and has oversight of all agency operations.


When he’s not working, he’s usually found in the garden, practicing a no-dig style of Permaculture gardening aiming for semi self-sufficiency. Sam also enjoys spending time with his two rescue Doggos, Swimming, Hiking and Cooking, and is currently working to perfect his Pesto recipe made from home-grown Basil, Rocket & Origanum.

Interested in having a chat? Book a meeting with Sam.

Fearlessly Agile is more than a tagline, it's a philosophy of how we approach all of our engagements.


Stellenbosch University
  • B.A Socio Informatics


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Timeline / Life of the Lead

See the rich history of your contacts interactions with you, your website and your marketing content on the Life of the Lead. The timeline shows all communication your team has had with the contact, including calls and emails, as well as engagement touchpoints such as web page views, emails opened or clicked, Social Media interactions and Chatbot conversations.

Activity Feed

Get real time updates on how leads are engaging with your sales process – Activity Feed provides insights into which leads are interacting with your sales activities and collateral. See filterable activities in a live feed including:

  • Email Opens & Clicks
  • Website Visits
  • Media Views
  • Incoming Emails to your mailbox
  • Forms submitted
  • Social Media interactions (including LinkedIn, Twitter & Facebook)